This Cookie Policy explains how CloudJem ("we", "us" or "our") uses cookies and similar technologies when you visit our website. This policy should be read alongside our [Privacy Policy] and [Terms & Conditions].


1. What Are Cookies?

2. How We Use Cookies

3. Types of Cookies We Use

4. Managing Cookies

5. Third Party Cookies

6. Changes to This Policy

7. Contact

1. What Are Cookies?

Cookies are small text files stored on your computer, smartphone, or device when you visit a website. They help websites remember your device, preferences, and session data to provide a smoother, more efficient browsing experience.

2. How We Use Cookies

We use cookies to :

  • Ensure the website functions correctly

  • Improve user experience

  • Understand how visitors interact with CloudJem

  • Support features such as authentication and payments

  • Remember your language preferences (e.g., English vs. Spanish).

3. Types of Cookies We Use

Cookie Type: Strictly Necessary
Purpose: Required for security, page navigation, and core form operation. Without these, site cannot function. (Can't be turned off)
Essential or Optional: Essential

Cookie Type: Preference & Language
Purpose: Remembers user-selected settings, such as language parameters (?selected_lang=en or es).
Essential or Optional: Essential / Functional

Cookie Type: Analytics & Performance
Purpose: Measures site visits, page loading speed, and traffic sources to optimize performance.
Essential or Optional: Optional

4. Managing Cookies

When you first visit CloudJem, you will be presented with a cookie banner allowing you to:

  • Accept all cookies

  • Reject non-essential cookies

  • Manage your preferences

You can also control cookies through your browser settings. Please note: Disabling strictly necessary cookies may prevent our forms or payment workflows from functioning properly.

5. Third-Party Cookies

Ww may use trusted third-party services that set cookies such as:

  • Analytical providers

  • Automation tools

  • Payment providers (e,g, Stripe — when enabled)

These providers have their own privacy and cookies policies.

When using CloudJem, third-party infrastructure components integrated into our workflow may set cookies to process requests securely:

  • Fillout: Sets necessary session cookies to maintain your progress while filling out form fields.

  • Airwallex: Uses secure payment cookies to detect fraud, ensure security, and process payments.

  • Framer: Uses lightweight performance cookies to render website components quickly.

We do not host invasive 3rd-party ad tracking networks (such as Meta Pixel or Google Ads Remarketing) to sell your data to advertisers.

6. Changes to This Policy

We may update this Cookie Policy from time to time. Changes will be posted on this page.

7. Contact

If you have any questions about our use of cookies:

📧 Email: contact@cloudjem.com

🌐 Website: https://cloudjem.com

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